CategoryBusiness Analysis

BPMN – Business Process Model and Notation


Overview The logical first step to understanding what BPMN is, and why we need it is to understand what it stands for. BPMN is an acronym for Business Process Model and Notation, which has been maintained by the Object Management Group as a standard since 2005. Knowing what the acronym means, let’s dive into why we use it. What Does it Look Like? What is BPMN BPMN or Business...

Problem Solving Model


Isaken and Treffinger’s problem solving model (1985) is a creative step by step approach to – unsurprisingly – solving problems. It has proven itself to be a key tool in the suite of Business Analysis tools. Once you understand how to utilise each step, it can become an incredibly powerful process.    1) Mess Finding This is where we typically begin when investigating...