CategoryBusiness Analysis

What is a Requirement?

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Requirements mean many different things for many different people. The dictionary’s definition of a requirement is one that – I believe – we can all agree on: “A thing that is needed or wanted” That definition is so succinct that it is impossible to disagree with, although I’ve no doubt that some will want to. A person may require a lift, they may require food...

BPMN – Business Process Model and Notation

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Overview The logical first step to understanding what BPMN is, and why we need it is to understand what it stands for. BPMN is an acronym for Business Process Model and Notation, which has been maintained by the Object Management Group as a standard since 2005. Knowing what the acronym means, let’s dive into why we use it. What Does it Look Like? What is BPMN BPMN or Business...

User Stories Vs Requirements

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Work in any technology focused company or industry (predominantly ecommerce business analysis for me) and you’ll come across the terms user stories, and/or requirements quite quickly, and you may be wondering exactly what they are and why they are needed, or perhaps….required.  Essentially both relate to capabilities that the software or process needs to provide in order to deliver value to...

Problem Solving Model

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Isaken and Treffinger’s problem solving model (1985) is a creative step by step approach to – unsurprisingly – solving problems. It has proven itself to be a key tool in the suite of Business Analysis tools. Once you understand how to utilise each step, it can become an incredibly powerful process.    1) Mess Finding This is where we typically begin when investigating...